Peach Overlanding Refund Policy

Thank you for shopping at Peach Overlanding. We’re committed to providing quality products and excellent service. Please review our refund policy below.

1. No Refunds on Used Products
   We do not offer refunds on any products that have been used. Once a product has been used, it cannot be returned for a refund.

2. Damaged or Defective Products

   • Notification Window: You must notify us within 7 days of receiving a damaged or defective item.

   • How to File a Claim: Email info@peachoverlanding.com with your order number, a description of the issue, and clear photos of the damage or defect.

   • Next Steps: Once we verify the issue, we’ll provide instructions for returning the item. After we receive and inspect it, we will either replace the product or issue a refund, depending on availability.

3. Return Process

   • Packaging: Return the product in its original packaging.

   • Shipping Costs: You are responsible for return shipping fees. We recommend using a trackable service or purchasing shipping insurance, as we cannot guarantee receipt without tracking.

4. Refund Process

   • Inspection: After we receive and inspect your return, we’ll notify you of approval or rejection of your refund.

   • Timing: If approved, your refund will be processed and credited to your original payment method within the timeframe specified by your payment provider.

5. Contact Us
   If you have any questions or need assistance with a return or refund, please reach out to us at info@peachoverlanding.com.

By placing an order with Peach Overlanding, you acknowledge that you have read and agree to this Refund Policy.