Warranty & Fitment Policy
Last updated: August 2025
At Peach Overlanding, our gear is built for real use. Because overlanding and 4×4 driving are demanding by nature, our warranty covers manufacturing defects only. Damage from use, wear, accidents, or incorrect fitment isn’t a manufacturing defect.
Important: This policy operates alongside your rights under South Africa’s Consumer Protection Act (CPA). Nothing here limits those rights.
What’s Covered (Manufacturing Defects Only)
For 6 months from delivery (unless a longer period is stated on the product page), we’ll repair, replace, or refund—at our discretion—products that fail due to a defect in materials or workmanship.
Examples of covered defects:
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Weld failures, cracked castings, or structural faults not caused by impact or overload
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Incorrect machining/threads, misaligned brackets, wrong bolt patterns
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Electronics that fail under normal, specified use (not water ingress beyond rating or reverse polarity)
What’s Not Covered
These are not manufacturing defects:
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Wear & tear/consumables: brake pads, clutch friction discs, ropes, bearings, bushes, coatings, finishes (e.g., powder-coat chips), surface rust
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Incorrect fitment or setup: improper torque, missing spacers, wrong alignment, incompatible parts, or installations that deviate from instructions
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Abuse, impact & overloading: trail damage, collisions, winch shock-loading, exceeding rated capacities
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Environmental damage: corrosion from neglect, chemical exposure, water ingress beyond the stated IP rating
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Modifications: drilling, grinding, cutting, or altering the product (unless specified)
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Third-party labour/fitment costs: we don’t cover workshop time, alignment, balancing, or travel
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Non-Peach branded items: covered by the original manufacturer’s warranty (we’ll help you contact them)
Fitment Guidance
We strongly recommend professional installation—see our Recommended Fitment Centres. Using a professional won’t void or extend the warranty; it simply reduces setup errors. Keep your fitment invoice in case we need to assess an issue.
How to Make a Warranty Claim
Email info@peachoverlanding.com with:
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Order number and date
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Product name/SKU
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What happened (clear description and when it occurred)
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Photos or short video showing the defect and the installed setup
Don’t dismantle or modify the product before we assess it. We’ll respond within 2 business days with next steps.
Returns & Shipping for Warranty
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We’ll provide a return authorisation and the correct returns address (please don’t ship to a locker).
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Use Pudo or The Courier Guy with basic packaging protection.
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If the claim is approved, we’ll cover reasonable return shipping within South Africa or refund your return cost; we then ship the repaired/replacement item back to you at our cost.
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If the claim is not approved, you can choose to have the item returned to you (return shipping at your cost).
Remedies
If we confirm a manufacturing defect within the warranty period, we will repair, replace, or refund the product—at our discretion—based on parts availability and practicality. Refunds are credited to the original payment method.
Compatibility & Use
Always check vehicle compatibility (Gen 3 JB43 / Gen 4 JB74 / 5-door) and any wheel/tyre/spacer notes before purchasing. Using products outside their intended purpose or ratings voids the warranty.
Need Help?
Not sure if your issue qualifies? Mail info@peachoverlanding.com with photos—we’re happy to advise before you remove anything.